Privacy Policy

Privacy Policy

Privacy Policy

Ceyreste Performance customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.


Contact details

Telephone

07794371003

Email

hello@ceyresteperformance.com


What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

  • Names and contact details

  • Addresses

  • Gender

  • Date of birth

  • Health information (such as medical records or health conditions)

  • Records of meetings and decisions

  • Website user information

We also collect or use the following information to provide and improve products and services for clients:

  • Racial or ethnic origin

  • Health information

We collect or use the following personal information for the operation of client or customer accounts:

  • Names and contact details

  • Addresses

We also collect or use the following information for the operation of client or customer accounts:

  • Racial or ethnic origin

  • Health information

We collect or use the following personal information for information updates or marketing purposes:

  • Names and contact details

  • Addresses

  • Website and app user journey information

We collect or use the following personal information for research or archiving purposes:

  • Names and contact details

  • Addresses

  • Website and app user journey information

We also collect or use the following information for research or archiving purposes:

  • Health information

We collect or use the following personal information to protect client welfare:

  • Names and contact information

  • Health and wellbeing information

We also collect or use the following information to protect client welfare:

  • Racial or ethnic origin

  • Health information


Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

  • For correct, accurate and professional advice and guidance to be given that is specific to the client.

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

  • For correct, accurate and professional advice and guidance to be given that is specific to the client.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for research or archiving purposes:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information to protect client welfare are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

  • For correct, accurate and professional advice and guidance to be given that is specific to the client whilst protecting their welfare.


Where we get personal information from

  • Directly from you


How long we keep information

5 years.


How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint


Last updated

18 December 2024